Support
Help Is Here
Get the best support needed for your device. If you’ve had an accident or there’s a software or hardware issue, we’ll work with you to get your device working like new.
* International customers are responsible for duties, taxes and any other customs related expenses to service their device.
Get the best support needed for your device. If you’ve had an accident or there’s a software or hardware issue, we’ll work with you to get your device working like new.
* International customers are responsible for duties, taxes and any other customs related expenses to service their device.
Service
Service
Contact Information
Request Repair U.S.
If you’ve had an accident or there’s a software or hardware issue, we’ll work with you to get your device working like new.
Request Repair International
International customers are responsible for duties, taxes and any other customs related expenses to service their device.
Check Repair Status
Do you have a repair request in process? Check in on the progress of your repair.
Contact Support
Do you have a question for our support team?
1 (844) H4V-USER
1 (844) 448-8737
Mon – Fri: (8am – 5pm PST)
CONTACT SUPPORT
Do you have a question for our support team?
1 (844) H4V-USER
1 (844) 448-8737
Mon – Fri: (8am – 5pm PST)
USER FORUM
Discuss issues, ask questions, and find solutions from other RED and HYDROGEN One customers and experts.
Our Most Frequently Asked Questions
Answers to our most frequently asked questions.
Shipping & Delivery
Orders
Product Information
See our FAQs for more answers to your burning questions.
Having Trouble Finding A Solution?
Call 1 (844) H4V-USER or 1 (844) 448-8737
for our general helpline and speak to a specialist that will work with you and your issue. You may also contact us below and submit your issue.
